We are very happy to accept returns on most items. Non returnable items will be marked as non returnable on the item page. A RMA is required so please use the "Contact US" link and request a RMA. Returns may incur a restocking fee. We will also need the receipt or a legible copy of the receipt with the return so we know who it is from and what it is. The return will need to be unused and in the condition in which it was shipped. Please pack the returned item or items carefully. We suggest you insure and use tracking in case of loss as we are not responsible for return loss or damage.
Return shipping is the responsibility of the buyer and the original outbound shipping is not refundable. The only exception is if the fault is ours and that will be determined solely by our review of your request and handled fairly.
For returns and mail, please use the following USPS postal address:
Dave's Hobby Shop by W5SWL
PO Box B
We can also assist you if you need to return via UPS, FedEx or DHL. Just let us know when you request the return RMA.
Please Note - We cannot and do not accept under any circumstance returns or shipments that are sent collect.