Returns

We are happy to accept returns on most items within 30 days of delivery. Items that cannot be returned will be clearly marked “Nonreturnable” or “Final Sale” on the item page.

Before returning an item, please use the “Contact Us” link to request a Return Merchandise Authorization (RMA). This helps us identify and process your return promptly when it arrives.

Please include the original receipt or a legible copy with your return. This allows us to identify who sent the package and the order it belongs to if the RMA number is missing or cannot be located.

Returned items must be unused, complete, and in the condition in which they were originally shipped. If an item has been used, damaged, is missing parts or contents, or is otherwise not returned in its original shipped condition, the return may be subject to a restocking fee of up to 25%. Depending on the item’s condition, the return may be denied.

Please pack all returned items carefully and use a shipping method that provides tracking. We also recommend purchasing shipping insurance. These precautions help protect you in the event the return is lost or damaged while in transit, since we cannot issue credit for items we do not receive or that arrive damaged due to inadequate return packaging.

Return shipping is the buyer’s responsibility, and the original outbound shipping charge is not refundable. If the return is due to an error on our part, we will review the return upon receipt and handle it fairly.

Returns sent postage due or collect cannot be accepted and will be returned to the sender.

For our return address, please tell us in your return request how you will be returning the item(s), whether it is USPS (Postal), UPS or Fedex. We will give you the needed address for use with your choice specifically. 

 

Please provide the return tracking number so we can monitor its progress.

Thank you!