Contact Us


If you use a email spam filter system

We answer all emails, however we cannot click links or reply to emails from your spam filter system to become a trusted email sender
 or to be added into your spam blocker ... it is a security issue. You may want to add the domains, and to pass through your spam filter system.


The Most Common Questions Answered Here To Save You Time

Our contact method is via email. We are here Monday - Friday unless it is a holiday or we have a weather event, utility outage, etc. We also use an on-call team member to answer emails after hours, holidays and weekends at non-specific times. If you need to send a pic or image, please use this contact us form and once we reply you can send it to us at that time. 

Quantities available and any available quantity discounts are shown on the item's page. Some items have a quantity discount and some do not. We do not offer any further discounts than what is shown. 

Philmore brand quantities are only available as shown on the item page. Unfortunately we will not have more Philmore product and we cannot order more. In time we replace the Philmore product with a comparable item.

We generally do not have stock of replacement parts and pieces for connectors such as RF pins, nuts, washers, etc. Each order is carefully checked when shipped for all parts. They are easy to drop and lose when opening packages. RF pins and small parts can easily hide in the connector body and not be visible from outside the packaging.

We do stock common size replacement crimp ferrules in the connector section. Common Hex Die crimp ferrule sizes and coax cutting lengths are shown on the "Coax Cuttings Chart" page at the bottom of any of our website pages

Sold out products will not show on the website until back in stock.

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We ask in order to serve you timely and give the best response that you send any questions via this contact form instead of asking us to call you or you call us. We do realize some folks just don't want to use email and we are sorry if you can't give it a try, however email is our method and we promptly respond. Email allows our team to better serve you time wise and know what we talked about in later exchanges. It works and it is fast and efficient. You can read more about email in our "Website FAQ" at the bottom of any of our website pages.

Note - If you are not receiving replies, please check your spam folder. Unlike other companies who never answer you back, we do answer emails in a timely manner so if you are not receiving a response please check your spam folder(s) or look for some reason you are not getting the response. If you cannot find a response after looking for a reasonable time, please email us again and we will try another method to get the email response to you.